Privacy Policy

1. Information we collect

We only collect information that we need to provide and improve our services. This may include:

• Contact details such as your name, email address and phone number
• Basic financial information that you choose to share with us when you make an enquiry or request a service
• Technical data such as IP address, browser type and pages visited, collected through cookies and similar technologies

2. How we use your information

We use your personal information only for purposes that are clearly connected with our services, including to:

• Respond to your questions, enquiries and service requests
• Assess which A Cash Express products or information may be appropriate for your situation
• Improve how our website works and understand how visitors use it
• Meet our legal, regulatory and compliance obligations

3. Cookies and tracking technologies

Our website may use cookies and similar technologies to remember your preferences and to understand how visitors use our pages. You can usually control cookies through your browser settings. If you disable cookies, some parts of the site may not function correctly.

4. When we share your information

We do not sell your personal information. We may share it only with:

• Service providers who help us operate our website or deliver our services (for example, IT or payment partners)
• Regulators, law enforcement or other parties when required by law
• Other parties, but only when you have clearly agreed to this sharing

5. How we protect your data

We use reasonable technical and organisational measures to protect your personal information from unauthorised access, loss or misuse. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

6. Your rights and choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Ask us to correct or update inaccurate information
• Ask us to delete certain data, or restrict how we use it, where the law allows
• Withdraw your consent to marketing communications at any time

7. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology or legal requirements. When we make important changes, we will update the date at the bottom of this page.

8. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• By phone: +61 (0) 383 766 284
• By email: [email protected] (example)
• Or by using the contact form on our Contact page

Last updated: 2025